{"id":658,"date":"2025-05-02T13:39:41","date_gmt":"2025-05-02T13:39:41","guid":{"rendered":"https:\/\/shanmukhatextiles.com\/?page_id=658"},"modified":"2026-01-23T05:00:44","modified_gmt":"2026-01-23T05:00:44","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/shanmukhatextiles.com\/?page_id=658","title":{"rendered":"RETURN POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"658\" class=\"elementor elementor-658\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3032eb16 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"3032eb16\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-201ea9c4 elementor-widget elementor-widget-text-editor\" data-id=\"201ea9c4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><style>\n  [data-custom-class='body'], [data-custom-class='body'] * {<br \/>\n          background: transparent !important;<br \/>\n        }<br \/>\n[data-custom-class='title'], [data-custom-class='title'] * {<br \/>\n          font-family: Arial !important;<br \/>\nfont-size: 26px !important;<br \/>\ncolor: #000000 !important;<br \/>\n        }<br \/>\n[data-custom-class='subtitle'], [data-custom-class='subtitle'] * {<br \/>\n          font-family: Arial !important;<br \/>\ncolor: #595959 !important;<br \/>\nfont-size: 14px !important;<br \/>\n        }<br \/>\n[data-custom-class='heading_1'], [data-custom-class='heading_1'] * {<br \/>\n          font-family: Arial !important;<br \/>\nfont-size: 19px !important;<br \/>\ncolor: #000000 !important;<br \/>\n        }<br \/>\n[data-custom-class='heading_2'], [data-custom-class='heading_2'] * {<br \/>\n          font-family: Arial !important;<br \/>\nfont-size: 17px !important;<br \/>\ncolor: #000000 !important;<br \/>\n        }<br \/>\n[data-custom-class='body_text'], [data-custom-class='body_text'] * {<br \/>\n          color: #595959 !important;<br \/>\nfont-size: 14px !important;<br \/>\nfont-family: Arial !important;<br \/>\n        }<br \/>\n[data-custom-class='link'], [data-custom-class='link'] * {<br \/>\n          color: #3030F1 !important;<br \/>\nfont-size: 14px !important;<br \/>\nfont-family: Arial !important;<br \/>\nword-break: break-word !important;<br \/>\n        }<br \/>\n<\/style><\/p>\n<div data-custom-class=\"body\">\n<div>\n<div class=\"MsoNormal\" style=\"text-align: center; line-height: 115%;\" align=\"center\">\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\">\n<h1>\u00a0<\/h1>\n<\/div>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\">\u00a0<\/div>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><span style=\"font-size: 15px;\"><span style=\"color: #595959;\"><strong><span data-custom-class=\"subtitle\">Last updated May 02, 2025<\/span><\/strong><\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><span style=\"font-size: 15px;\">\u00a0<\/span><\/div>\n<\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.<\/span><\/div>\n<\/div>\n<div style=\"line-height: 1.5;\">\u00a0<\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"heading_1\">\n<h2>Return and Exchange Policy<\/h2>\n<h2>\u00a0<\/h2>\n<\/div>\n<\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><b data-path-to-node=\"2\" data-index-in-node=\"0\">Returns &amp; Exchanges<\/b> Please note that we do not offer refunds or returns. However, we are happy to replace any items that arrive damaged. To qualify for an exchange, please provide a <b data-path-to-node=\"2\" data-index-in-node=\"182\">clear unboxing video<\/b> showing the damage. Once your request is approved, your replacement product will be delivered within <b data-path-to-node=\"2\" data-index-in-node=\"304\">10\u201315 business days<\/b>.<\/div>\n<\/div>\n<\/div>\n<div data-custom-class=\"body_text\">\u00a0<\/div>\n<div data-custom-class=\"body_text\">\n<h2>Refund Policy\u00a0<\/h2>\n<p>We do\u00a0<strong>not offer refunds<\/strong>\u00a0under any circumstances only exchange is available.<\/p>\n<p>Once an order is placed and delivered, the payment made is\u00a0<strong>non-refundable<\/strong>.<\/p>\n<\/div>\n<div data-custom-class=\"body\">\n<div style=\"line-height: 1.5;\">\u00a0<\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"heading_1\">\n<h2>Shipping Policy<\/h2>\n<\/div>\n<\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\">\n<h3 data-path-to-node=\"4\">1. Shipping Timelines<\/h3>\n<ul data-path-to-node=\"5\">\n<li>\n<p data-path-to-node=\"5,0,0\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">Order Processing:<\/b> All orders are processed within 4-5 <b data-path-to-node=\"5,0,0\" data-index-in-node=\"50\">business days<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">Standard Delivery:<\/b> Once shipped, please allow\u00a0 8-10 <b data-path-to-node=\"5,1,0\" data-index-in-node=\"46\">\u00a0business days<\/b> for your order to arrive.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,2,0\"><b data-path-to-node=\"5,2,0\" data-index-in-node=\"0\">Tracking:<\/b> You will receive a confirmation email with a tracking number as soon as your order is dispatched.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\"><br \/>Shanmukha Texiles<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">RMA #<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"color: #595959;\">Shanmukha cut -pieces,shop no 73 ,Mahatma gandhi cloth market,chirala<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">chirala, Andhra Pradesh 523155<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">India<\/span><\/span><\/div>\n<\/div>\n<div style=\"line-height: 1.1;\">\u00a0<\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Return shipping charges will be paid or reimbursed by us.\u00a0<\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\">\u00a0<\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"heading_1\">\n<h2>\u00a0<\/h2>\n<\/div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\">\u00a0<\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 1.7em; font-weight: bold;\">EXCEPTIONS<\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\">For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\" data-empty=\"true\">\u00a0<\/div>\n<div style=\"line-height: 1.5;\">\u00a0<\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"heading_1\">\n<h2>QUESTIONS<\/h2>\n<\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\">If you have any questions concerning our return policy, please contact us at:<\/span><\/div>\n<div style=\"line-height: 1.1;\" data-custom-class=\"body_text\">\u00a0<\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\">\u00a0<\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"color: #595959;\">9110331473<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\">contact@shanmukhatextiles.com<\/span><\/div>\n<style>\n      ul {<br \/>\n        list-style-type: square;<br \/>\n      }<br \/>\n      ul > li > ul {<br \/>\n        list-style-type: circle;<br \/>\n      }<br \/>\n      ul > li > ul > li > ul {<br \/>\n        list-style-type: square;<br \/>\n      }<br \/>\n      ol li {<br \/>\n        font-family: Arial ;<br \/>\n      }<br \/>\n    <\/style><\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 Last updated May 02, 2025 \u00a0 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. \u00a0 Return and Exchange Policy \u00a0 Returns &amp; Exchanges Please note that we do not offer refunds or returns. However, we are happy to replace any items that arrive damaged. To qualify for an exchange, please provide a clear unboxing video showing the damage. Once your request is approved, your replacement product will be delivered within 10\u201315 business days. \u00a0 Refund Policy\u00a0 We do\u00a0not offer refunds\u00a0under any circumstances only exchange is available. Once an order is placed and delivered, the payment made is\u00a0non-refundable. \u00a0 Shipping Policy 1. Shipping Timelines Order Processing: All orders are processed within 4-5 business days. Standard Delivery: Once shipped, please allow\u00a0 8-10 \u00a0business days for your order to arrive. Tracking: You will receive a confirmation email with a tracking number as soon as your order is dispatched. Shanmukha Texiles RMA # Shanmukha cut -pieces,shop no 73 ,Mahatma gandhi cloth market,chirala chirala, Andhra Pradesh 523155 India \u00a0 Return shipping charges will be paid or reimbursed by us.\u00a0 \u00a0 \u00a0 \u00a0 EXCEPTIONS For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. \u00a0 \u00a0 QUESTIONS If you have any questions concerning our return policy, please contact us at: \u00a0 \u00a0 9110331473 contact@shanmukhatextiles.com<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-658","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=\/wp\/v2\/pages\/658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=658"}],"version-history":[{"count":12,"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=\/wp\/v2\/pages\/658\/revisions"}],"predecessor-version":[{"id":1081,"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=\/wp\/v2\/pages\/658\/revisions\/1081"}],"wp:attachment":[{"href":"https:\/\/shanmukhatextiles.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}